Your privacy is important to us
Last Updated: November 2025
Living Diabetes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
We collect information that you provide directly to us and information collected automatically when you use our app:
- Device information (device type, operating system, unique device identifiers)
- Usage data (features accessed, time spent, interaction patterns)
- App preferences and settings (theme mode, notification preferences)
- Locally stored data (saved articles, recipe favorites, journey progress)
- Feedback and communications you send to us
Information We Do NOT Collect
We are committed to collecting only what’s necessary. We do NOT collect:
- Personal health information or medical records
- Blood sugar readings or glucose monitoring data
- Personally identifiable information without consent
- Location data or GPS coordinates
- Contact lists or personal contacts
- Financial or payment information
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our app features
- Send notifications about new articles and content (if enabled)
- Analyze usage patterns to enhance user experience
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues
- Comply with legal obligations
Information Sharing & Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information in the following circumstances:
- With service providers who assist in app operations
- To comply with legal obligations or court orders
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
Data Storage & Security
Most of your app data is stored locally on your device. For data transmitted to our servers:
- We use industry-standard encryption (TLS/SSL)
- Data is stored on secure servers with restricted access
- We regularly review and update security measures
- No method of transmission is 100% secure; we cannot guarantee absolute security
Your Rights & Choices
You have control over your information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Opt-out: Disable notifications and analytics in settings
- Data Portability: Request your data in a portable format
- Withdraw Consent: You may withdraw consent at any time
Children’s Privacy
Our app is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Users
If you are accessing our app from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a different jurisdiction. By using our app, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the ‘Last Updated’ date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
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